Reservation and Booking: All bookings are subject to availability, and rates may vary based on the chosen dates and apartment type. Guests must provide accurate and complete information during the booking process. Crystal Stay Apartments reserves the right to decline or cancel any reservation at our discretion.
Payment and Cancellation: Payment terms, including deposit requirements and cancellation policies, will be specified during the booking process. Cancellation policies may vary depending on the reservation type, duration, and peak periods. No-shows and early departures may be subject to penalty charges.
Check-in and Check-out: Guests must adhere to the designated check-in and check-out times. Early check-ins and late check-outs are subject to availability and may incur additional charges.
Occupancy and Use: The maximum number of guests allowed in each apartment is specified in the reservation. Subletting or sharing the apartment with unauthorized guests is strictly prohibited. The apartment is for accommodation purposes only, and any commercial use is not allowed without prior consent.
Damages and Liabilities: Guests are responsible for any damage or loss caused to the apartment or its contents during their stay. Crystal Stay Apartments is not liable for any personal injury, theft, loss, or damage to guest belongings during the stay.
Conduct and Compliance: Guests are expected to behave in a respectful and responsible manner during their stay. Violent, disruptive, or illegal behavior will result in immediate eviction without refund.
Modifications and Amendments: Crystal Stay Apartments may modify or amend the terms and conditions at any time without prior notice. The most recent version of the terms and conditions will apply to all bookings.
Privacy Policy: Crystal Stay Apartments collects and stores personal information in accordance with our Privacy Policy. By making a reservation, guests consent to the use of their personal information for booking purposes.
Force Majeure: Crystal Stay Apartments shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to natural disasters, government actions, or labor disputes.
Governing Law and Jurisdiction: The terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Crystal Stay Apartments operates. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By making a reservation with Crystal Stay Apartments, guests acknowledge and agree to abide by these terms and conditions. It is the responsibility of the guests to review and understand these terms before confirming they're booking.
For any questions or clarifications, please contact our customer service team.
